In the modern world, technology has infiltrated almost all aspects of our lives. One sector that has seen significant transformation due to technological advancements is the security industry. Specifically, security robots have experienced an exponential rise in their adoption. In this blog post, we will take you through the typical customer journey of building a security robot program in the security industry, from problem identification to operationalization and fine-tuning these systems.
Identifying the Problem and Defining the Scope
The first step in the security robot journey involves identifying problem sites. This step requires a thorough physical site analysis to understand the security challenges and risks. Conducting a site legacy system analysis to identify any existing security systems and evaluate their effectiveness is also necessary.
After identifying the problem sites, the next important step is defining the project’s scope. This includes assigning a project manager, setting goals or Key Performance Indicators (KPIs), and creating a budget or reallocating resources accordingly. At this stage, a labor and theft cost analysis is conducted to evaluate the financial implications of the security problems.
Research, Diligence, and Vendor Selection
Once the problem has been identified and the scope defined, the next step involves conducting thorough research and due diligence. This step is crucial as it involves vendor research and selection within the security robot industry. The goal is to select a vendor who can effectively address the identified problems with security robots. The selected vendor should be able to demonstrate their capabilities in integrating and updating security robot products as needed.
During this stage, it’s also essential to establish Standard Operating Procedures (SOPs) for reporting and communication within the security robot industry. This ensures a clear framework for information sharing and decision-making throughout the project.
Operationalizing the Technology
With the research done and a vendor selected from the security robot industry, the next step in the journey is operationalizing the technology. This involves executing the contract with the security robot vendor, setting the robot’s working schedule, and developing a site-by-site deployment strategy. The robot’s patrol paths also need fine-tuning to cover all the identified problem areas.
At this stage, the security robot systems are installed, and operations begin. A bi-weekly meeting schedule is set up to review the project’s progress and make adjustments as necessary.
Fine-Tuning and Updates
The final stage of the security robot journey involves fine-tuning the system and carrying out product updates as required within the security robot industry. This stage is vital in ensuring that the security robot system functions optimally. Any problems identified during operations are fixed, and the system is adjusted to meet the established goals and KPIs.
In conclusion, building a security robot program in the security industry is a complex process that requires careful planning and execution. It involves several stages, from problem identification to operationalization and fine-tuning of the system. However, with the right approach, security robots can significantly improve the safety and security of a site, making them a valuable asset in the security industry.
To learn more about leveraging automated security drones and robots and turnkey robotic security programs, visit our solutions page here.